In the game of social hierarchy, the ones who rise to Alpha positions are the ones who can best understand and lead other individuals and groups. It is usually the outcome of conflicts that cements peoples' positions in the hierarchy, so strong verbal skills are important.
This post is an introduction to the concepts of Verbal Judo, and how to apply it in situations that can make or break your position in a given group's pecking order. For those who have wondered, "How can I become more Alpha, without becoming that asshole? this might be part of the answer. Verbal Judo has some elements in common with persuasion, but unlike persuasion, ideally seeks a state of mutual equilibrium rather than dominance or complete position conversion.
Verbal Judo Theory
Communication has many layers. Whether it's a shit test like "You always want sex!" or a Mother-in-law who whines, "You never visit!", there is more to the message than just the words, or even the body language.
Patterns of attack
Common attack patterns include, "Even YOU should...", "A person who...", and "If you REALLY..." Let's consider the above example, an LTR arguing, "You ALWAYS want sex!" This seemingly simple statement is actually loaded with presuppositions.
The average person is liable to viscerally respond to the attack and shaming of presuppostion #3/4, and proceed to argue against #1, citing examples of other things they've done as a couple as she shoots them each down, because he failed to address #5. Or, he might passively agree and reduce his demands for sex, worsening the relationship problem in the process.
Assuming this is a baseless shit or comfort test (as opposed to a legitimate complaint), the better Verbal Judo response would be to recognize and NOT accept/display any of the presumed shame of #3/4, or step onto the treadmill of arguing 1/2. Rather, figure out a way to address #5 from within YOUR frame, without falling 100% into hers. Rather than attack back, one could agree she sounds upset about it and solicit a solution as the first move, agree and amplify (carefully), agree and deflect (You BET I love sex with you, but you're not getting any until we [do something she wants but was NOT expecting]). Proficiency at Verbal Judo comes from not only recognizing veiled attacks by their patterns and understanding the nested presuppostions, but responding to them in a way that plays out and exhausts the strength of the attack, rather than clashing with it head-on with certain escalation and collateral damage.
Useful skills for Verbal Judo
Assertiveness Instead of the usual pattern of being passive OR aggressive, an assertive person states his own position while accounting for and respecting the position and interests of the other party. Rather than seeing every human transaction as a zero-sum game where one must lose for another to win, assertiveness seeks win-win situations, which in the long term, can confer higher and more stable social status than aggressive self-interest.
Situational awareness Just as fighting martial arts teach the importance of being aware of your surroundings, Verbal Judo is enhanced by being able to quickly and accurately spot and understand the power structures in a given social situation or landscape. Be observant, and always strive to improve at reading individuals and groups.
Command Voice Like that of a commanding officer. Firm, solid, makes people MOVE without delay or debate. Also, the sense to know when to use this, which is almost never. Much of its power in civilian social life is in the surprise factor.
Stoic, unflappable frame. Don't let others affect your mood or emotions, especially noticibly! Manipulative people tend to be excellent at spotting subtle cues that they're affecting your frame; if you cut off this feedback entirely, it frustrates their efforts.
Fogging This is the technique of nominally agreeing with accusations made against you in an argument, rather than fighting them. The effect is like swinging fists into fog and never making solid contact, which can exhaust and de-escalate an argument. Using the Mother-In-Law example from above:
"You never visit." Now that you mention it, we haven't gotten out there much this year.
"It's like you don't even care about me!" I can see how that might leave you feeling neglected.
Your intended adversary will expend all of their energy and expunge their frustration while you noncommitally agree with them, leaving their argument flattened, their concerns voiced, and the door now open to discuss the matter in terms of your mutual interests, and for you to draw the situation all the way back into your frame without resistance or rancor.
Conclusion Verbal Judo helps establish and maintain a better place in the social pecking order without relegating either party to the extremes of passive and aggressive.
To learn more I strongly recommend the early editions of The gentle art of verbal self-defense
by neurolinguist Suzette Elgin. (Like Dale Carnegie's work, there are
myriad later editions of this work, some of which are cheap
bastardizations for a more general readership. The original goes into
deeper technical detail at a slight expense of readability.) This book
lays out and dissects the eight most common verbal attack patterns, as
well as presuppositions and the perils of responding to the incorrect
ones.
Speaking is an art. Approach the game with with an intention to play with listener. How you want to make them feel is entirely in mouth of speaker. If you to be the one in control - be assertive, powerful yet subtle, charming etc. Infact a well said sentance can haunt a person for years. It's like planting a seed in their minds. Words alone an take a country to war if chosen correctly. It's very deep and interesting topic which article is just giving a glance off.
Great post. I'll try those.
Brilliant pep talk. I have a conversation with an angry, wannabe manipulator booked in for today. Assertive, attentive, we’ll see how it goes.